Apryse

Licensing 9

• Why is the hardware key field at https://licensing.accusoft.com/ not automatically populating?
• I'm seeing an error with the Server Licensing Utility when licensing a product. What could be the cause?
• The LDK is returning "LDK_ERR_REGISTRY_ACCESS". How can I resolve this?
• What troubleshooting steps can I take if the License Manager is having connectivity issues?
• License information seems to look different after repeated accesses. Is this an issue?

View all 9

How To 5

• How to remove "Mark of the web" from SDK downloads?
• How do I send files to Accusoft?
• How to Register New Accusoft DLLs in an ActiveX Project Without Rebuilding
• Is there a quick and effective way to detect PDF files without using any toolkits?
• How to Resolve an x86 Application that is Failing to Run Properly But Runs Successfully as x64

Legacy Archive 9

• What types of Footprints e-mail import failure cases should we keep an eye out for?
• How do I use a saved advanced search in Footprints?
• What are the default ticket filters in footprints used for?
• Footprints: Why is the customer lookup not finding anything for a legitimate customer in Footprints
• Finding a bad ticket within Footprints

View all 9

FAQ 20

• How long do you provide support for a specific version of your product?
• ISIS Xpress is reporting that no scanners are found. But, my device is connected and running. What could cause this?
• How do I apply a new license to an existing PrizmDoc instance?
• Preserve Annotation Markup after Upgrade
• In FormAssist / FormSuite, how are forms matched?

View all 20