If there's an error with the License Manager, it should have generated a log file in the same folder as the License Manager's executable, which by default is at:


C:\Users\Public\Documents\Accusoft\[PRODUCT NAME HERE]\Licensing\LicenseManager\AccusoftLicenseManagerExceptions.log


or


C:\Users\Public\Documents\Accusoft\Common\Licensing\LicenseManager\AccusoftLicenseManagerExceptions.log

This will give specific error messages & stack traces that can be used to further debug the problem.


**Additionally, make sure that licensing.accusoft.com is allowed on your server/proxy, on ports 443 and 80.