Apryse

How To 48

• How can I verify that the services are running and healthy on a headless server?
• I want to be in control of clearing the cache in PrizmDoc. What recommendations do you have?
• Auto-Redaction without immediately burning the redactions into the document
• How can I enable content encryption in PrizmDoc Viewer?
• In PrizmDoc, how can I get the page coordinates of my cursor?

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Installation 5

• What are some known breaking changes between PrizmDoc version 13.28 and version 14?
• Is it possible to change the login accounts on PrizmDoc services in Windows?
• What Are All the System Operations Performed During the Prizm ActiveX Viewer Installation?
• When I try to install PrizmDoc Server on Windows, my username/password are rejected as incorrect. How can I troubleshoot this?
• Why is the installation of my new version of PrizmDoc failing if I have a previous version installed?

Licensing 13

• Why is the Prizm service not starting after I apply my PrizmDoc Cloud license?
• When entering the S3 bucket name in the Accusoft Customer Portal, is it case sensitive?
• How do I upgrade one or more of my PrizmDoc or other cloud portal licenses?
• What specific rights are required on an AWS S3 bucket for PrizmDoc Cloud licensing to work?
• Do PrizmDoc evaluation licenses have MSO/Microsoft Office enabled?

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