FAQ
If you see a message such as the following: This is happening because Docubee needs information on who the workflow originator is. If a workflow pr...
Wed, 8 Oct, 2025 at 5:23 AM
I want to interact with Docubee programmatically. Does Docubee have an API? Yes, see documentation here: https://docs.docubee.app/ Our extensive API d...
Wed, 8 Oct, 2025 at 5:23 AM
My In Progress/Completed/Cancelled workflows all say "Untitled" in the dashboard. How can I change this?
In the Workflow Builder, click...
Wed, 8 Oct, 2025 at 5:23 AM
The Docubee team hosts interactive Office Hours webinars several times a month to answer questions on topics like how-tos, best practices, strategy, and onb...
Wed, 8 Oct, 2025 at 5:23 AM
Overview Docubee allows you to configure custom SMTP settings within the organization settings. After modifying SMTP settings, emails sent from Docubee wil...
Wed, 8 Oct, 2025 at 5:23 AM
While logged in with the current Organization Owner email, invite the new email address to your Organization, then Log out. 2. Accept the inv...
Wed, 8 Oct, 2025 at 5:23 AM
Docubee's file size upload limit is 500mb. There are currently no storage limits placed on Organizations at all. This includes but is not limited to...
Wed, 8 Oct, 2025 at 5:23 AM
I run the workflow (programmatically or manually) and the workflow process immediately shows cancelled. This produces no error message. Why is this happenin...
Wed, 8 Oct, 2025 at 5:23 AM
Absolutely! You can just contact our Account Team at info@docubee.com, and they'll be able to set you up. Just mention you are not interested in a demo.
Wed, 8 Oct, 2025 at 5:23 AM
As an Docubee customer, I need to know how long the documents created as part of a workflow are retained on Docubee servers. Docubee does not delete anyth...
Wed, 8 Oct, 2025 at 5:23 AM