FAQ

Why am I Not Receiving Docubee Email Notifications?
If you're not receiving expected emails sent through Docubee, below are some common causes and steps you can take to resolve them.  1. Spam or Junk Fo...
Wed, 8 Oct, 2025 at 5:24 AM
My Docubee e-mail has the message "Download links expire in 2 weeks" at the bottom. Why is this there, and is there a way to remove it?
I've designed a workflow that has an Email task on it. In this task, I am adding a Download button for the user to download a document. But, when this w...
Wed, 8 Oct, 2025 at 5:24 AM
End-users Seeing "accusoft_solutions_field" in a Fill & Sign Task
Issue When my end-users go to fill out my Fill and Sign task, they see accusoft_solutions_field on the right side and it's causing confusion. What'...
Wed, 8 Oct, 2025 at 5:24 AM