How To

My PrizmDoc Editor logs are accumulating and taking up space. How can I remove them?
By default, the logs are located within the Docker container at /app/logs and in order to be able to access the logs from the container, you will first need...
Wed, 8 Oct, 2025 at 5:25 AM
How can I change the PrizmDoc Viewer so that the TextSelection tool is selected by default instead of the Pan tool?
How can I change the PrizmDoc Viewer so that the TextSelection tool is selected by default instead of the Pan tool? In order to select the TextSelection...
Wed, 8 Oct, 2025 at 5:25 AM
How to Optimize Viewing for SVG-Heavy PDF Documents
I have a PDF with many SVG layers and dense content on each page. Limiting pages makes no difference because each page causes the browser to lag. Also it ta...
Wed, 8 Oct, 2025 at 5:25 AM
How can I bypass the download options pane in PrizmDoc?
When I click on the download button a 'download options' pane appears to the left of the Viewer. Is there a way I can modify the client code such ...
Wed, 8 Oct, 2025 at 5:25 AM
In PrizmDoc, how can I find the coordinates of text on a page of my document?
I have a document with text on it. I want to find the coordinates of a particular word on it (so I can place annotations, redactions, etc.). How might this ...
Wed, 8 Oct, 2025 at 5:25 AM
How can I change the default timeout value for a Viewing Session in PrizmDoc?
I changed the value of viewingSessionTimeout; however, it appears to be keeping the default value of 20 minutes. How can I change this value? If you are...
Wed, 8 Oct, 2025 at 5:25 AM
Cells is experiencing "out of memory" errors, even though there's plenty available on the machine.
It's possible that not enough memory has been set aside for Node to use on the machine. This can be forced by setting an environment variable, like s...
Wed, 8 Oct, 2025 at 5:25 AM
With PrizmDoc, how can I hide a predefined search if there are no results?
With PrizmDoc, how can I hide a predefined search if there are no results? The predefined search option does not support that functionality, but you can...
Wed, 8 Oct, 2025 at 5:25 AM
Handling Batch Redaction with Line Breaks in CSV Files
Problem: In PrizmDoc, when redacting phrases containing spaces in a CSV file, the redaction process may fail if the phrase is split across multipl...
Wed, 8 Oct, 2025 at 5:25 AM
How accurate is PrizmDoc Viewer's auto-redaction process?
How accurate is PrizmDoc Viewer's auto-redaction process? Is there any estimate of the percentage of matches that it will fail to redact? If you'...
Wed, 8 Oct, 2025 at 5:25 AM