How To

When I include special characters in my annotation it fails. How can I fix this?
The issue occurs because the annotation by default uses Arial font family, and the PrizmDoc microservice that burns the annotation does not see the Aria...
Wed, 8 Oct, 2025 at 5:25 AM
What is PrizmDr or PrizmDoctor?
What is PrizmDoctor? PrizmDoctor is a simple, automated support tool for Accusoft's PrizmDoc Application. It collects diagnostic data about the local m...
Wed, 8 Oct, 2025 at 5:25 AM
I want the Thumbnail tab in PrizmDoc Viewer to be open by default. How can this be done?
I want the Thumbnail tab in PrizmDoc Viewer to be open by default. How can this be done? A simple solution could be to simply implement a 'click-on-...
Wed, 8 Oct, 2025 at 5:25 AM
How can I manage/rotate/delete my PrizmDoc log files?
How can I manage/rotate/delete my PrizmDoc log files? A common approach to log file management on Linux is the use of logrotate. While there is no native ...
Wed, 8 Oct, 2025 at 5:25 AM
How can I correctly print a non-standard size raster image with PrizmDoc?
When printing non-standard size raster images with PrizmDoc they can sometimes become cutoff if too tall or wide. How can I correctly print a non-standard s...
Wed, 8 Oct, 2025 at 5:25 AM
How do I change the highlight color for search results in the PrizmDoc Viewer?
When doing a text search in a document in PrizmDoc, the highlight color for the search results is a light blue background. Is there a way to change the hig...
Wed, 8 Oct, 2025 at 5:25 AM
How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS?
How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS? You can retrieve documents from subdirect...
Wed, 8 Oct, 2025 at 5:25 AM
How do I enable redaction within PrizmDoc Cells?
I'm trying to redact some cell content but the button is always greyed out, how do I enable the button? Download PrizmDoc Cells Sample: https://gith...
Wed, 8 Oct, 2025 at 5:25 AM
How to Set up PAS database for Viewing Packages? Are there any special considerations?
PrizmDoc Application Services (PAS) leverages a database and file storage for its Viewing Packages. Viewing Packages are cached versions of documents that s...
Wed, 8 Oct, 2025 at 5:25 AM
How can I access the ViewerControl in the PrizmDoc samples?
Normally, when I create a viewer in my own application, I do: viewer = $("#some-div").pccViewer({ ...options }); Then I can make calls like: ...
Wed, 8 Oct, 2025 at 5:25 AM