Licensing

Why am I getting an error "The licensing configuration file you provided is invalid" when applying a node-locked license?
When running setup.sh and entering the information for a node-locked license, such as configuration file, solution name, and solution key, the following err...
Wed, 8 Oct, 2025 at 5:25 AM
My PrizmDoc Cloud hosted server is reporting as unlicensed when the license lease file is being written to the S3 bucket, what could be causing this?
My PrizmDoc Cloud hosted server is reporting as unlicensed even though the license lease file is being written to the S3 bucket, what could be causing this?...
Wed, 8 Oct, 2025 at 5:25 AM
Licensing Prompts After Activating Prizm Viewer ActiveX v10 with PDF
Issue I've activated Prizm Viewer v10 with PDF using the serial number and activation code provided. The software is activated initially but later will...
Wed, 8 Oct, 2025 at 5:25 AM