FAQ
XFA (XML Forms Architecture) is a proprietary Adobe XML-based technology that is used for creating interactive forms within PDF files. Below is an over...
Wed, 8 Oct, 2025 at 5:23 AM
As of version 14.1, PrizmDoc Server requires a connection to a Central Database. At this time, MySQL 8.0 is the only supported database. On Windows usin...
Wed, 8 Oct, 2025 at 5:23 AM
This error happens if a particular deployment machine doesn’t have the comdlg.ocx file missing or improperly registered. How to Fix Error: Check for...
Wed, 8 Oct, 2025 at 5:23 AM
I have a document that will not load or convert with PrizmDoc for Java or RasterMaster. The stack trace or logs mention java.lang.OutOfMemoryError: Java he...
Wed, 8 Oct, 2025 at 5:23 AM
PDF/A format is supported by the following Accusoft Products: ImageGear support converting to PDF/A-1a (supports texts & images) IG’s validation to...
Wed, 8 Oct, 2025 at 5:23 AM
I purchased an Accusoft product some time ago (say, ImageGear 21). And, I'm interested in trying the current version. Can I download a trial and try it ...
Wed, 8 Oct, 2025 at 5:23 AM
Issue When calling the TWAINPro for .NET SaveSettings() function and attempting to save a configuration data as "mySettings.ini", the following e...
Wed, 8 Oct, 2025 at 5:23 AM
Question I am a PrizmDoc Cloud customer and need to do content conversion with PrizmDoc. Do I have to do anything special to make it work? Answer Yes, i...
Wed, 8 Oct, 2025 at 5:23 AM
There are some things to be aware of about Windows Azure and how it relates to Accusoft SDKs. Many of our toolkits use GDI functions in order to create ...
Wed, 8 Oct, 2025 at 5:23 AM
Currently, there is no way to move a license key from one machine to another. Once a license key is tied to a machine, you can remove it from the machine (u...
Wed, 8 Oct, 2025 at 5:23 AM