Subscription & Payment
Please note that only Account Owners have access to the Billing Information in Xodo Sign. In order to download invoices from your Xodo Sign account, plea...
Mon, 10 Nov, 2025 at 12:51 PM
If you are looking to pay an open invoice, please navigate to the top-left dropdown menu and click "Billing". At the bottom of the following page,...
Mon, 10 Nov, 2025 at 12:55 PM
In order to make changes to your payment method(s) on file, please navigate to the top-left dropdown menu and choose "Billing". On the following p...
Mon, 10 Nov, 2025 at 12:55 PM
In order to change your billing frequency from monthly billing to yearly billing, or the other way around, please follow the steps below: Log in to your X...
Mon, 10 Nov, 2025 at 12:55 PM
We are working on updating this functionality, and at the moment it is not possible to turn on Overage Billing in your settings. If you want to have Overag...
Mon, 10 Nov, 2025 at 12:56 PM
If you wish to cancel or downgrade your subscription to a lower level, please navigate to the top-left dropdown menu and choose "Subscription." On...
Mon, 10 Nov, 2025 at 12:56 PM
In order to upgrade your subscription to a higher subscription, please navigate to the top-left dropdown menu and choose "Subscription". On the fo...
Mon, 10 Nov, 2025 at 12:56 PM