View our Pricing & Plans for a detailed list and comparison of features available in each plan. Add timers to your workflows! Timers allow delays in a downstream process in the workflow for a set duration of time (minutes, hours, days, or months) or until a specified date. A common use case for this would be to schedule emails to go out on a specific date and time.
Note: Any timer that is set to the date in the past will proceed to the next task immediately.

Before You Begin

You need to create a workflow.

Create a Timer Task

  1. In the workflow builder, click the + above or below an existing step.
  2. Choose Logic, then Timer.
  3. Click on the task.
  4. In the General Configuration tab, you can enter a task label. Note: It’s good practice to make task labels descriptive and meaningful to easily identify and distinguish them from others.
  5. In the Timer tab, set the timer either by date or duration.
    • Date Time - Select and set the date time input source:
      • Select the Static Date radio button and click in the Date Time picker to set the date.
        • Enable Duration Offset - To delay the timer from being triggered on the current date:
          1. Turn on the Enable Duration Offset toggle.
          2. Select an offset duration (a number) and a time unit (minutes, hours, days, weeks, months, or years).
      • Select the Date Property radio button and select an existing date property from the dropdown.
    • Duration
      • Set a duration for the timer by specifying months, days, hours, and/or minutes. Note: You may want to set a shorter value while you are testing your workflow.
  6. Once you’ve configured the task, click <- Return to Workflow Model.

Related Information

All About Workflows (Quick Reference) Types of Tasks (Workflows) Additional Resources Need more help getting set up? Contact us for assistance from our customer support team or register for Office Hours.