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<div class="control-group ticket_section">
                     <label class=" required control-label cf_product_family_789536-label " for="helpdesk_ticket_cf_product_family_789536">Which SDK Product Family?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_family_789536_35001085016" name="helpdesk_ticket[custom_field][cf_product_family_789536]"><option value="">...</option>
<option value="Apryse/PDFtron SDKs">Apryse/PDFtron SDKs</option>
<option value="WebViewer">WebViewer</option>
<option value="Mobile SDKs">Mobile SDKs</option>
<option value="iText">iText</option>
<option value="ActivePDF">ActivePDF</option>
<option value="PDFlib">PDFlib</option>
<option value="BCL">BCL</option>
<option value="Qoppa">Qoppa</option>
<option value="Amyuni">Amyuni</option>
<option value="Solid Framework">Solid Framework</option>
<option value="LEADTOOLS">LEADTOOLS</option>
<option value="TallComponents">TallComponents</option>
<option value="Scanbot">Scanbot</option>
<option value="Accusoft">Accusoft</option></select><div class="level_2"><label class="required">Which Specific SDK?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_specific_sdk_789536_35001085016" name="helpdesk_ticket[custom_field][cf_specific_sdk_789536]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_product_family_789536_35001085016').nested_select_tag({"data_tree":[["Apryse/PDFtron SDKs","Apryse/PDFtron SDKs",[["PDFNet Windows","PDFNet Windows",[]],["PDFNet Linux","PDFNet Linux",[]],["PDFNet macOS","PDFNet macOS",[]]]],["WebViewer","WebViewer",[]],["Mobile SDKs","Mobile SDKs",[["PDFNet Flutter","PDFNet Flutter",[]],["PDFNet Xamarin.iOS","PDFNet Xamarin.iOS",[]],["PDFNet Xamarin.Android","PDFNet Xamarin.Android",[]],["PDFNet iOS","PDFNet iOS",[]],["PDFNet Android","PDFNet Android",[]],["PDFNet Windows Mobile","PDFNet Windows Mobile",[]],["PDFNet React Native","PDFNet React Native",[]]]],["iText","iText",[["iText 9.x.y","iText 9.x.y",[]],["iText 8.0.y","iText 8.0.y",[]],["iText 7.2.y","iText 7.2.y",[]],["iText 7.1.x","iText 7.1.x",[]],["iText 5.x.y","iText 5.x.y",[]],["pdfCalligraphy","pdfCalligraphy",[]],["pdfHTML","pdfHTML",[]],["pdfOCR","pdfOCR",[]],["pdfOffice","pdfOffice",[]],["pdfOptimizer","pdfOptimizer",[]],["pdfRender","pdfRender",[]],["pdfSweep","pdfSweep",[]],["pdfXFA","pdfXFA",[]],["pdf2Data","pdf2Data",[]],["DITO","DITO",[]]]],["ActivePDF","ActivePDF",[["DocConverter","DocConverter",[]],["Meridian","Meridian",[]],["OCR","OCR",[]],["Server","Server",[]],["Toolkit","Toolkit",[]],["WebGrabber","WebGrabber",[]]]],["PDFlib","PDFlib",[["PDFlib","PDFlib",[]],["PLOP","PLOP",[]],["TET","TET",[]]]],["BCL","BCL",[["EasyPDF","EasyPDF",[]]]],["Qoppa","Qoppa",[["Qoppa Developer PDF SDK","Qoppa Developer PDF SDK",[]]]],["Amyuni","Amyuni",[["Amyuni Developer","Amyuni Developer",[]],["Amyuni Server","Amyuni Server",[]]]],["Solid Framework","Solid Framework",[]],["LEADTOOLS","LEADTOOLS",[["LEADTOOLS","LEADTOOLS",[]],["ePrint","ePrint",[]]]],["TallComponents","TallComponents",[["TallComponents PDFKit.NET","TallComponents PDFKit.NET",[]],["TallComponents TallPDF.NET","TallComponents TallPDF.NET",[]],["TallComponents PDFRasterizer.NET","TallComponents PDFRasterizer.NET",[]]]],["Scanbot","Scanbot",[["Scanbot Android","Scanbot Android",[]],["Scanbot iOS","Scanbot iOS",[]],["Scanbot Linux","Scanbot Linux",[]],["Scanbot Web","Scanbot Web",[]],["Scanbot React Native","Scanbot React Native",[]],["Scanbot MAUI","Scanbot MAUI",[]],["Scanbot Flutter","Scanbot Flutter",[]],["Scanbot Core","Scanbot Core",[]],["Scanbot Capacitor","Scanbot Capacitor",[]],["Scanbot Compose","Scanbot Compose",[]],["Scanbot Cordova","Scanbot Cordova",[]]]],["Accusoft","Accusoft",[["PrizmDoc Java HTML5","PrizmDoc Java HTML5",[]],["ICN Connector PrizmDoc Java HTML5","ICN Connector PrizmDoc Java HTML5",[]],["AlFresco Connector PrizmDoc Java HTML5","AlFresco Connector PrizmDoc Java HTML5",[]],["PrizmDoc Java .NET HTML5","PrizmDoc Java .NET HTML5",[]],["PrizmDoc Viewer Cloud","PrizmDoc Viewer Cloud",[]],["PrizmDoc Viewer","PrizmDoc Viewer",[]],["PrizmDoc Cells","PrizmDoc Cells",[]],["PrizmDoc Editor","PrizmDoc Editor",[]],["ImageGear .NET Core","ImageGear .NET Core",[]],["ImageGear .NET Frame","ImageGear .NET Frame",[]],["ImageGear Java","ImageGear Java",[]],["RasterMaster Java","RasterMaster Java",[]],["RasterMaster .NET","RasterMaster .NET",[]],["RasterMaster Other","RasterMaster Other",[]],["ImageGear for C & C++","ImageGear for C & C++",[]],["ImageGear Pro ActiveX","ImageGear Pro ActiveX",[]],["SmartZone OCR/ICR .NET","SmartZone OCR/ICR .NET",[]],["Barcode Xpress .NET","Barcode Xpress .NET",[]],["Barcode Xpress .NETCORE","Barcode Xpress .NETCORE",[]],["Barcode Xpress ActiveX","Barcode Xpress ActiveX",[]],["Barcode Xpress for Linux","Barcode Xpress for Linux",[]],["Barcode Xpress Java","Barcode Xpress Java",[]],["Barcode Xpress Mobile","Barcode Xpress Mobile",[]],["Barcode Xpress NodeJS","Barcode Xpress NodeJS",[]],["FormDirector .NET","FormDirector .NET",[]],["FormFix","FormFix",[]],["FormSuite","FormSuite",[]],["ImagXpress .NET","ImagXpress .NET",[]],["ImagXpress ActiveX","ImagXpress ActiveX",[]],["OCR Xpress Java","OCR Xpress Java",[]],["OCR Xpress Linux","OCR Xpress Linux",[]],["OCR Xpress NodeJS","OCR Xpress NodeJS",[]],["PICTools","PICTools",[]],["PICTools Medical","PICTools Medical",[]],["ScanFix Xpress .NET","ScanFix Xpress .NET",[]],["ScanFix Xpress ActiveX","ScanFix Xpress ActiveX",[]],["PDF Xpress .NET","PDF Xpress .NET",[]],["PDF Xpress ActiveX","PDF Xpress ActiveX",[]],["Prizm Viewer ActiveX","Prizm Viewer ActiveX",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"35001085016","subcategory_id":"helpdesk_ticket_custom_field_cf_specific_sdk_789536_35001085016"});
//]]>
</script>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_langframework_789536-label " for="helpdesk_ticket_cf_langframework_789536">What Language/Framework are you using?</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_langframework_789536]" id="helpdesk_ticket_custom_field_cf_langframework_789536" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_serial_number_789536-label " for="helpdesk_ticket_cf_serial_number_789536">Serial/License Number or "Eval"</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_number_789536]" id="helpdesk_ticket_custom_field_cf_serial_number_789536" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label cf_can_your_issue_be_preproduced_in_our_showcase_showcaseaprysecom_789536-label " for="helpdesk_ticket_cf_can_your_issue_be_preproduced_in_our_showcase_showcaseaprysecom_789536">Can your issue be reproduced in our Showcase? (showcase.apryse.com)</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_can_your_issue_be_preproduced_in_our_showcase_showcaseaprysecom_789536]" id="helpdesk_ticket_custom_field_cf_can_your_issue_be_preproduced_in_our_showcase_showcaseaprysecom_789536"><option value="">...</option>
<option data-id="35001085069" value="Yes">Yes</option>
<option data-id="35001085070" value="No">No</option>
<option data-id="35001085071" value="Unsure">Unsure</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_webviewer_specific_file_789536-label " for="helpdesk_ticket_cf_webviewer_specific_file_789536">Is your issue related to a specific file? (If yes please attach in Description)</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_webviewer_specific_file_789536]" id="helpdesk_ticket_custom_field_cf_webviewer_specific_file_789536"><option value="">...</option>
<option data-id="35001085072" value="Yes">Yes</option>
<option data-id="35001085073" value="No">No</option>
<option data-id="35001085074" value="Unsure">Unsure</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_are_you_using_webviewer_server_789536-label " for="helpdesk_ticket_cf_are_you_using_webviewer_server_789536">Are you using Webviewer Server?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_are_you_using_webviewer_server_789536]" id="helpdesk_ticket_custom_field_cf_are_you_using_webviewer_server_789536"><option value="">...</option>
<option data-id="35001085075" value="Yes">Yes</option>
<option data-id="35001085076" value="No">No</option>
<option data-id="35001085077" value="Unsure">Unsure</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_is_your_issue_with_salesforceappianmendixother_integration_789536-label " for="helpdesk_ticket_cf_is_your_issue_with_salesforceappianmendixother_integration_789536">Is your issue with Salesforce/Appian/Mendix/other Integration?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_is_your_issue_with_salesforceappianmendixother_integration_789536]" id="helpdesk_ticket_custom_field_cf_is_your_issue_with_salesforceappianmendixother_integration_789536"><option value="">...</option>
<option data-id="35001085078" value="Yes">Yes</option>
<option data-id="35001085079" value="No">No</option>
<option data-id="35001085080" value="Unsure">Unsure</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_itext_product_789536-label " for="helpdesk_ticket_cf_itext_product_789536">Please Select your iText Product</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_itext_product_789536]" id="helpdesk_ticket_custom_field_cf_itext_product_789536"><option value="">...</option>
<option data-id="35001136918" value="iText 9.x.y">iText 9.x.y</option>
<option data-id="35001085253" value="iText 8.0.y">iText 8.0.y</option>
<option data-id="35001085254" value="iText 7.2.y">iText 7.2.y</option>
<option data-id="35001085255" value="iText 7.1.x">iText 7.1.x</option>
<option data-id="35001085256" value="iText 5.x.y">iText 5.x.y</option>
<option data-id="35001085257" value="pdfCalligraphy">pdfCalligraphy</option>
<option data-id="35001085258" value="pdfHTML">pdfHTML</option>
<option data-id="35001085259" value="pdfOCR">pdfOCR</option>
<option data-id="35001085260" value="pdfOffice">pdfOffice</option>
<option data-id="35001085261" value="pdfOptimizer">pdfOptimizer</option>
<option data-id="35001085262" value="pdfRender">pdfRender</option>
<option data-id="35001085263" value="pdfSweep">pdfSweep</option>
<option data-id="35001085264" value="pdfXFA">pdfXFA</option>
<option data-id="35001085265" value="pdf2Data">pdf2Data</option>
<option data-id="35001085266" value="DITO">DITO</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_itext_license_related_789536-label " for="helpdesk_ticket_cf_itext_license_related_789536">Is your issue related to a license? (If yes please include license in Description)</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_itext_license_related_789536]" id="helpdesk_ticket_custom_field_cf_itext_license_related_789536"><option value="">...</option>
<option data-id="35001085081" value="Yes">Yes</option>
<option data-id="35001085082" value="No">No</option>
<option data-id="35001085083" value="Unsure">Unsure</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label cf_leadrepro_789536-label " for="helpdesk_ticket_cf_leadrepro_789536">Can you reproduce this in our of our demos? (demos.leadtools.com))</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_leadrepro_789536]" id="helpdesk_ticket_custom_field_cf_leadrepro_789536" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_langframework_789536-label " for="helpdesk_ticket_cf_langframework_789536">What Language/Framework are you using?</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_langframework_789536]" id="helpdesk_ticket_custom_field_cf_langframework_789536" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label cf_accusoft_product_789536-label " for="helpdesk_ticket_cf_accusoft_product_789536">Accusoft Product</label>
            <div class="controls nested_field  ">
              <select class="  nested_field section_field" id="helpdesk_ticket_custom_field_cf_accusoft_product_789536_35001187324" name="helpdesk_ticket[custom_field][cf_accusoft_product_789536]"><option value="">...</option>
<option value="PrizmDoc for Java">PrizmDoc for Java</option>
<option value="PrizmDoc Viewer">PrizmDoc Viewer</option>
<option value="ImageGear .NET">ImageGear .NET</option>
<option value="RasterMaster">RasterMaster</option>
<option value="ImageGear Pro">ImageGear Pro</option>
<option value="SmartZone">SmartZone</option>
<option value="Barcode">Barcode</option>
<option value="FormSuite">FormSuite</option>
<option value="ImagXpress">ImagXpress</option>
<option value="OCR Xpress">OCR Xpress</option>
<option value="PICTools">PICTools</option>
<option value="ScanFix Xpress">ScanFix Xpress</option>
<option value="PDF Xpress">PDF Xpress</option>
<option value="Prizm Viewer ActiveX">Prizm Viewer ActiveX</option>
<option value="Website">Website</option>
<option value="LEGACY">LEGACY</option>
<option value="NO LONGER SUPPORTED">NO LONGER SUPPORTED</option>
<option value="Custom">Custom</option>
<option value="Other">Other</option></select><div class="level_2"><label class="">Specific Product</label><select class="  nested_field section_field" id="helpdesk_ticket_custom_field_cf_specific_product252865_789536_35001187324" name="helpdesk_ticket[custom_field][cf_specific_product252865_789536]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_accusoft_product_789536_35001187324').nested_select_tag({"data_tree":[["PrizmDoc for Java","PrizmDoc for Java",[["PrizmDoc Java HTML5","PrizmDoc Java HTML5",[]],["ICN Connector PrizmDoc Java HTML5","ICN Connector PrizmDoc Java HTML5",[]],["AlFresco Connector PrizmDoc Java HTML5","AlFresco Connector PrizmDoc Java HTML5",[]],["PrizmDoc Java .NET HTML5","PrizmDoc Java .NET HTML5",[]]]],["PrizmDoc Viewer","PrizmDoc Viewer",[["Prizm Cloud","Prizm Cloud",[]],["PrizmDoc Viewer","PrizmDoc Viewer",[]],["PrizmDoc Cells","PrizmDoc Cells",[]],["PrizmDoc Editor","PrizmDoc Editor",[]]]],["ImageGear .NET","ImageGear .NET",[["ImageGear .NET Core","ImageGear .NET Core",[]],["ImageGear .NET Framework","ImageGear .NET Framework",[]],["ImageGear Java","ImageGear Java",[]]]],["RasterMaster","RasterMaster",[["RasterMaster Java","RasterMaster Java",[]],["RasterMaster .NET","RasterMaster .NET",[]],["RasterMaster Other","RasterMaster Other",[]]]],["ImageGear Pro","ImageGear Pro",[["ImageGear for C & C++","ImageGear for C & C++",[]],["ImageGear Pro ActiveX","ImageGear Pro ActiveX",[]]]],["SmartZone","SmartZone",[["SmartZone OCR/ICR .NET","SmartZone OCR/ICR .NET",[]]]],["Barcode","Barcode",[["Barcode Xpress .NET","Barcode Xpress .NET",[]],["Barcode Xpress .NETCORE","Barcode Xpress .NETCORE",[]],["Barcode Xpress ActiveX","Barcode Xpress ActiveX",[]],["Barcode Xpress for Linux","Barcode Xpress for Linux",[]],["Barcode Xpress Java","Barcode Xpress Java",[]],["Barcode Xpress Mobile","Barcode Xpress Mobile",[]],["Barcode Xpress NodeJS","Barcode Xpress NodeJS",[]]]],["FormSuite","FormSuite",[["FormDirector .NET","FormDirector .NET",[]],["FormFix","FormFix",[]],["FormSuite","FormSuite",[]]]],["ImagXpress","ImagXpress",[["ImagXpress .NET","ImagXpress .NET",[]],["ImagXpress ActiveX","ImagXpress ActiveX",[]]]],["OCR Xpress","OCR Xpress",[["OCR Xpress Java","OCR Xpress Java",[]],["OCR Xpress Linux","OCR Xpress Linux",[]],["OCR Xpress NodeJS","OCR Xpress NodeJS",[]]]],["PICTools","PICTools",[["PICTools","PICTools",[]],["PICTools Medical","PICTools Medical",[]]]],["ScanFix Xpress","ScanFix Xpress",[["ScanFix Xpress .NET","ScanFix Xpress .NET",[]],["ScanFix Xpress ActiveX","ScanFix Xpress ActiveX",[]]]],["PDF Xpress","PDF Xpress",[["PDF Xpress .NET","PDF Xpress .NET",[]],["PDF Xpress ActiveX","PDF Xpress ActiveX",[]]]],["Prizm Viewer ActiveX","Prizm Viewer ActiveX",[["PrizmViewer","PrizmViewer",[]]]],["Website","Website",[["Marketing Website","Marketing Website",[]],["Customer Portal","Customer Portal",[]],["Support Portal","Support Portal",[]]]],["LEGACY","LEGACY",[["ISIS Xpress","ISIS Xpress",[]],["MICR Xpress","MICR Xpress",[]],["PICVideo","PICVideo",[]],["AIMTools","AIMTools",[]],["SnowBatch","SnowBatch",[]]]],["NO LONGER SUPPORTED","NO LONGER SUPPORTED",[["IG2000 AX","IG2000 AX",[]],["IG98","IG98",[]],["CapturePRO","CapturePRO",[]],["Cram","Cram",[]],["DocVue","DocVue",[]],["JPEG Wizard","JPEG Wizard",[]],["JPEG Wizard Online","JPEG Wizard Online",[]],["NotateXpress .NET","NotateXpress .NET",[]],["NotateXpress ActiveX","NotateXpress ActiveX",[]],["The JPEG Wizard","The JPEG Wizard",[]],["ThinPic","ThinPic",[]],["ThumbnailXpress .NET","ThumbnailXpress .NET",[]],["TWAINPro","TWAINPro",[]],["ViewDirector","ViewDirector",[]],["VisiMark","VisiMark",[]],["Visiquest","Visiquest",[]],["NetVue","NetVue",[]],["USB Scanner","USB Scanner",[]]]],["Custom","Custom",[["overlay API","overlay API",[]]]],["Other","Other",[["Other","Other",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"35001187324","subcategory_id":"helpdesk_ticket_custom_field_cf_specific_product252865_789536_35001187324"});
//]]>
</script>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label cf_scanbot_os_789536-label " for="helpdesk_ticket_cf_scanbot_os_789536">Scanbot Platform</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_scanbot_os_789536]" id="helpdesk_ticket_custom_field_cf_scanbot_os_789536"><option value="">...</option>
<option data-id="35001187273" value="Scanbot Android">Scanbot Android</option>
<option data-id="35001187274" value="Scanbot iOS">Scanbot iOS</option>
<option data-id="35001187275" value="Scanbot Linux">Scanbot Linux</option>
<option data-id="35001187276" value="Scanbot Web">Scanbot Web</option>
<option data-id="35001187277" value="Scanbot React Native">Scanbot React Native</option>
<option data-id="35001187278" value="Scanbot MAUI">Scanbot MAUI</option>
<option data-id="35001187279" value="Scanbot Flutter">Scanbot Flutter</option>
<option data-id="35001187280" value="Scanbot Core">Scanbot Core</option>
<option data-id="35001187281" value="Scanbot Capacitor">Scanbot Capacitor</option>
<option data-id="35001187282" value="Scanbot Compose">Scanbot Compose</option>
<option data-id="35001187283" value="Scanbot Cordova">Scanbot Cordova</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_fluentwindward_product_789536-label " for="helpdesk_ticket_cf_fluentwindward_product_789536">Please select your Fluent/Windward Product</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_fluentwindward_product_789536]" id="helpdesk_ticket_custom_field_cf_fluentwindward_product_789536"><option value="">...</option>
<option data-id="35001085084" value="Fluent/Windward Java">Fluent/Windward Java</option>
<option data-id="35001085085" value="Fluent/Windward .NET">Fluent/Windward .NET</option>
<option data-id="35001085086" value="Fluent/Windward Java RESTful">Fluent/Windward Java RESTful</option>
<option data-id="35001085087" value="Fluent/Windward .NET RESTful">Fluent/Windward .NET RESTful</option>
<option data-id="35001085088" value="Fluent/Windward Designer">Fluent/Windward Designer</option>
<option data-id="35001085976" value="Fluent/Windward Manager">Fluent/Windward Manager</option>
<option data-id="35001085089" value="Fluent/Windward Hub">Fluent/Windward Hub</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_what_is_your_data_source_789536-label " for="helpdesk_ticket_cf_what_is_your_data_source_789536">What is your Data Source?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_what_is_your_data_source_789536]" id="helpdesk_ticket_custom_field_cf_what_is_your_data_source_789536"><option value="">...</option>
<option data-id="35001085090" value="Microsoft SQL">Microsoft SQL</option>
<option data-id="35001085091" value="XML">XML</option>
<option data-id="35001085092" value="JSON">JSON</option>
<option data-id="35001085093" value="MySQL">MySQL</option>
<option data-id="35001085094" value="PostgreSQL">PostgreSQL</option>
<option data-id="35001085095" value="ODBC">ODBC</option>
<option data-id="35001085096" value="IBM D2">IBM D2</option>
<option data-id="35001085097" value="OData">OData</option>
<option data-id="35001085098" value="OLEDB">OLEDB</option>
<option data-id="35001085099" value="MS Dynamics">MS Dynamics</option>
<option data-id="35001085100" value="Salesforce">Salesforce</option>
<option data-id="35001085101" value="Azure SQL">Azure SQL</option>
<option data-id="35001085102" value="Microsoft Access">Microsoft Access</option>
<option data-id="35001085103" value="Other">Other</option>
<option data-id="35001085104" value="Unsure">Unsure</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_fluent_template_789536-label " for="helpdesk_ticket_cf_fluent_template_789536">Is your issue related to a template? (If yes, please attach template below)</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_fluent_template_789536]" id="helpdesk_ticket_custom_field_cf_fluent_template_789536"><option value="">...</option>
<option data-id="35001085105" value="Yes">Yes</option>
<option data-id="35001085106" value="No">No</option>
<option data-id="35001085107" value="Unsure">Unsure</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_serial_number_789536-label " for="helpdesk_ticket_cf_serial_number_789536">Serial/License Number or "Eval"</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_number_789536]" id="helpdesk_ticket_custom_field_cf_serial_number_789536" />
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                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_xodo_platform_789536-label " for="helpdesk_ticket_cf_xodo_platform_789536">Which platform are you accessing Xodo/Xodosign on?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_xodo_platform_789536]" id="helpdesk_ticket_custom_field_cf_xodo_platform_789536"><option value="">...</option>
<option data-id="35001085108" value="Xodo Website">Xodo Website</option>
<option data-id="35001085109" value="Xodo Android">Xodo Android</option>
<option data-id="35001085110" value="Xodo iOS">Xodo iOS</option>
<option data-id="35001085111" value="Xodo Windows">Xodo Windows</option>
<option data-id="35001085112" value="XodoSign (Formerly Eversign)">XodoSign (Formerly Eversign)</option>
<option data-id="35001101458" value="Xodo PDF Studio">Xodo PDF Studio</option>
<option data-id="35001139558" value="Xodo PDF Reader">Xodo PDF Reader</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_email_address_of_account_789536-label " for="helpdesk_ticket_cf_email_address_of_account_789536">Email Address of Account:</label>
            <div class="controls   ">
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            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_xodo_widget_notes_789536-label " for="helpdesk_ticket_cf_xodo_widget_notes_789536">Addt. Notes/Details</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_xodo_widget_notes_789536]" id="helpdesk_ticket_custom_field_cf_xodo_widget_notes_789536">
&lt/textarea&gt
            </div> 
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<div class="control-group ticket_section">
                     <label class=" required control-label cf_product_families_789536-label " for="helpdesk_ticket_cf_product_families_789536">All Product Family</label>
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<option value="SDK products">SDK products</option>
<option value="WebViewer">WebViewer</option>
<option value="Mobile Products">Mobile Products</option>
<option value="Fluent/Windward Products">Fluent/Windward Products</option>
<option value="ActivePDF Products">ActivePDF Products</option>
<option value="Amyuni Products">Amyuni Products</option>
<option value="BCL Products">BCL Products</option>
<option value="Iceni Products">Iceni Products</option>
<option value="Investintech Products">Investintech Products</option>
<option value="iText Products">iText Products</option>
<option value="LEADTOOLS">LEADTOOLS</option>
<option value="PDF3D Products">PDF3D Products</option>
<option value="PDFlib Products">PDFlib Products</option>
<option value="PDFTron Products">PDFTron Products</option>
<option value="Qoppa Products">Qoppa Products</option>
<option value="Solid Documents Products">Solid Documents Products</option>
<option value="TallComponents">TallComponents</option>
<option value="Xodo/Xodosign Products">Xodo/Xodosign Products</option>
<option value="Docubee">Docubee</option>
<option value="Scanbot">Scanbot</option>
<option value="Accusoft">Accusoft</option></select><div class="level_2"><label class="required">Product</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_product153336_789536_35001085021" name="helpdesk_ticket[custom_field][cf_product153336_789536]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">Specific Product</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_specific_product_789536_35001085021" name="helpdesk_ticket[custom_field][cf_specific_product_789536]"><option value="">...</option>
</select></div><script>
//<![CDATA[
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Xamarin.Android",[]],["PDFNet iOS","PDFNet iOS",[]],["PDFNet Android","PDFNet Android",[]],["PDFNet Windows Mobile","PDFNet Windows Mobile",[]],["PDFNet Windows","PDFNet Windows",[]],["PDFNet Linux","PDFNet Linux",[]],["PDFNet macOS","PDFNet macOS",[]]]],["Qoppa Products","Qoppa Products",[["Qoppa PDF Studio","Qoppa PDF Studio",[]],["Qoppa Developer PDF SDK","Qoppa Developer PDF SDK",[]]]],["Solid Documents Products","Solid Documents Products",[["Solid Framework","Solid Framework",[]],["PDF Tools","PDF Tools",[]],["Solid Converter","Solid Converter",[]]]],["TallComponents","TallComponents",[["TallComponents PDFKit.NET","TallComponents PDFKit.NET",[]],["TallComponents TallPDF.NET","TallComponents TallPDF.NET",[]],["TallComponents PDFRasterizer.NET","TallComponents PDFRasterizer.NET",[]]]],["Xodo/Xodosign Products","Xodo/Xodosign Products",[["Xodo Android","Xodo Android",[]],["Xodo iOS","Xodo iOS",[]],["Xodo Windows","Xodo Windows",[]],["Xodo Website","Xodo Website",[]],["XodoSign 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//]]>
</script>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
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            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_number_789536]" id="helpdesk_ticket_custom_field_cf_serial_number_789536" />
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                  </div>

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